Shipping policy

Welcome to CoolCraze Fashion! We prioritize delivering an exceptional shopping experience. Please take a moment to review our Shipping Policy for important information regarding the delivery of your orders.

1. Order Processing Time

At CoolCraze Fashion, we are committed to swift order processing. We typically process all orders within 0-1 business days from the date of order placement.

2. Order Delivery Time

Estimated delivery times may vary based on your location. Generally, you can expect your order to be delivered within 3-5 days.

3. Shipping Fees

Enjoy the convenience of Free Shipping on all orders at CoolCraze Fashion.

4. Tracking Your Order

Upon shipment, you’ll receive a confirmation email with a unique tracking number and instructions for monitoring your package’s journey. You can also directly track your order from here. Please allow up to 48 hours for tracking information to become available.

5. Address Accuracy

For seamless deliveries, we kindly ask our valued customers to ensure the accuracy and completeness of their shipping information during the checkout process. This helps avoid delivery complications. CoolCraze Fashion cannot be held responsible for delays or additional charges resulting from incorrect or incomplete address details.

6. Delivery Issues

While we prioritize timely deliveries, unforeseen circumstances like adverse weather conditions or transportation disruptions may occasionally cause delays. Your understanding in such situations is deeply appreciated. If you encounter any delivery issues, please contact our dedicated customer support team for prompt assistance.

7. Lost or Damaged Packages

In rare instances of lost or damaged packages during transit, please immediately reach out to our customer support team with the unboxing video. We will initiate a thorough inquiry with the shipping carrier to promptly resolve the issue.

Returns and Exchanges

For comprehensive information regarding returns and exchanges, please refer to our Returns Policy page.

8. Changes to Shipping Policy

CoolCraze Fashion reserves the right to update or modify this Shipping Policy without prior notice. Any changes will become effective immediately upon posting on our website.

If you have any questions or require assistance, please don’t hesitate to contact our dedicated customer support team. CoolCraze Fashion is committed to ensuring your shopping experience is not only enjoyable but also hassle-free.

Thank you for choosing CoolCraze Fashion for your shopping needs. Happy shopping!

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail writetocoolcraze@gmail.com